Refund Policy

Last Updated: February 4, 2026

Digital Product Notice

AI Write My Book delivers digital products (manuscript files, cover images, metadata). Due to the nature of digital goods, our refund policy differs from physical products.

No Refunds After Delivery

Once your files have been delivered (shared via Google Drive), we cannot offer refunds because:

Digital files cannot be “returned”
Significant resources were used to generate your content
You have full access to all deliverables

When We Will Refund

Full Refund:

We fail to deliver within 7 days of order submission
Technical failure prevents us from completing your order
Duplicate charges (accidental double payment)

Partial Refund (case-by-case):

Significant deviation from order specifications
Missing deliverables (e.g., covers not included)

Revisions vs. Refunds

If you’re unhappy with your delivered content:

First, use your included revision round
Provide specific feedback on what to change
We’ll regenerate your book with improvements

Revisions are the appropriate remedy for quality concerns, not refunds.

How to Request a Refund

Email support@aiwritemybook.com within 7 days of delivery
Include your order number and PayPal transaction ID
Explain why you’re requesting a refund
We’ll respond within 48 hours

Refund Processing

Approved refunds are processed via PayPal
Allow 5-10 business days for funds to appear
Refunds are issued in USD

Questions?

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